FAQs
FAQS
Have questions about your hearing system or the latest hearing technologies?
How do I know if I need a hearing aid?
If you find yourself frequently asking others to repeat themselves, struggling to follow conversations in noisy environments, or turning up the volume on devices more than usual, it might be time to consult a hearing care professional. At Alpha Audio, we offer comprehensive hearing assessments to determine your specific needs.
What types of hearing aids does Alpha Audio offer?
Alpha Audio provides a wide range of hearing aids, including behind-the-ear (BTE), in-the-ear (ITE), and completely-in-canal (CIC) models. Our devices incorporate the latest technology to ensure optimal sound quality and user comfort.
Can I try a hearing aid before purchasing?
This allows you to experience the benefits and ensure the device suits your lifestyle before making a commitment.
How do I maintain and care for my hearing aid?
Regular cleaning and proper storage are essential. We provide detailed guidance on maintenance and offer professional cleaning services to keep your device in top condition.
What should I do if my hearing aid isn't working properly?
If you experience issues, check the battery and ensure the device is clean. If problems persist, contact our service team for assistance or to schedule a repair.
Do you offer support for adjusting to a new hearing aid?
Absolutely. Our team provides ongoing support and counseling to help you adapt to your new hearing aid and maximize its benefits.
Can I connect my hearing aid to other devices?
Many of our hearing aids feature Bluetooth connectivity, allowing you to connect to smartphones, TVs, and other compatible devices for a seamless audio experience.
How do I schedule an appointment with Alpha Audio?
You can schedule an appointment by calling our customer service line, or stopping by our Abu Dhabi location. Our team is ready to assist you with all your hearing needs.
Our Service Query
Quick service@alphaaudio.org
